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🤝Agencies and resellers

Can I move all ten of my clients at once?How does billing work for multiple sites?Can I add clients as I go?What happens if a client leaves you?Are my different clients' sites isolated?Does support understand the agency context?

⚖️Comparisons

Why not just a cheaper plain VPS?How is this different from a PaaS like Heroku or Render?Can I migrate from my current host?

🔒Security

Where is my data physically located?Does the GDPR apply if hosting is in Switzerland?A critical Node.js vulnerability is published. What happens?Can you read my environment variables?Do you run penetration tests on my application?What happens to my application if I leave?Who is responsible for hosted content?Does my data stay in Europe / Switzerland?

🌐Domain names

Who owns the domain?Can I leave with my domain?Do you handle the transfer from my current registrar?Do I have to take the hosting to get a domain?How much does a domain name cost?What about email on my domain?

📦Migration

What does the migration cost?How long does a migration take?Will there be downtime?What about my database?What if you find a blocker along the way?Do I keep my domain name?

⚡Node.js hosting

Launch or Scale — how do I choose?What's the difference with a classic VPS?Do I need to change my code to deploy here?Does my data stay in Switzerland?What's the notice period to cancel?What happens if my site goes down?

💳Account and billing

Do I need a credit card to start the trial?What happens after the 5 days?Can I cancel during the trial?Can I cancel whenever I want?

Domain names

Registering, transferring and managing your domains.

Who owns the domain?
Can I leave with my domain?
Do you handle the transfer from my current registrar?
Do I have to take the hosting to get a domain?
How much does a domain name cost?
What about email on my domain?

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